Effective: May 1, 2016

Privacy Policy
RimTim Technologies Pvt. Ltd. (“RimTim”) is committed to safeguarding your privacy online. Any personal information or e-mail addresses collected for consumers or businesses/organizations on RimTim’s online application form are both secure and confidential. RimTim will initiate contact only to inform you about its services, provide you with requested information, or to follow up on an application/query that was submitted.

RimTim is committed to providing you with excellent service in respect of all its services. RimTim respects your right to privacy, it has developed this Privacy Policy to inform you about our privacy practices for the entire RimTim site, including rimtim.com and the App. The RimTim site i.e. rimtim.com and App are hereinafter collectively referred to as the “App”.

Privacy is of great concern to most users of the Internet, and is a critical part of an enjoyable and satisfactory user experience. RimTim is aware of and sensitive to the privacy concerns of its subscribers and other visitors to the App. Whether you are a customer of RimTim’s various services or a visitor to the App, RimTim assures you that it does not collect personal information from you unless you provide it.

For Consumers (on web and mobile):

How RimTim Collects and Uses your Personal Information
RimTim does not collect any personal information from a visitor to the App unless the visitor explicitly and intentionally provides it. Under no circumstances does RimTim collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sex life. If you are simply navigating through the App, RimTim does not gather any personal information about you.

There are two ways in which you may explicitly and intentionally provide RimTim with and consent to RimTim’s collection of certain personal information:

  1. E-mail Request for Information or Registrations for Newsletters, WhitePapers or other Collateral – RimTim uses links throughout the App to provide you with the opportunity to contact RimTim via e-mail to ask questions, request information and materials, register or sign up for guides or seminars, or provide comments and suggestions. You may also be offered the opportunity to have one of RimTim’s representatives contact you personally to provide additional information about RimTim’s products or services. To do so, RimTim may request additional personal information from you, such as your name, telephone number and email id, to help deliver upon your request.
  2. Enrollment – If you choose to use one of RimTim’s services, RimTim will request certain information from you. Depending on the type of service that you request, you may be asked to provide certain information. For certain services, RimTim may require your name, address, telephone number, e-mail address, IP address, and/or social network IDs (or login). RimTim does not share this information with anyone.

RimTim uses the information you provide to improve the functionality and quality of RimTim’s services, and to personalize your experience while using RimTim’s services. RimTim uses this information to provide support to you, communicate with you, and comply with RimTim’s legal obligations. RimTim follows generally accepted industry standards to protect the personal and other information submitted, both during transmission and once it is received.

Any of the following personal information that may be made available to RimTim when you browse or navigate the App shall be kept confidential:

RimTim provides you the opportunity to agree or decline to give personal information via the Internet. You acknowledge that RimTim collects such information for the sole purpose of improving your user experience, and does not intend to transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled “Information Sharing and Disclosure” below. If you choose to provide RimTim with your personal information, RimTim may transfer that information, within RimTim or to a third party service provider as maybe necessary.

Information Sharing and Disclosure
Your personal information is never shared outside RimTim without your permission. The only instance where your email address might be shared with the business service you have used and are reviewing is when you might be providing a negative review for a business product or service. In such a scenario RimTim will take your permission to share your email address only with that particular organization in order to give them an opportunity to contact you to resolve the negative user experience that you allude to in your negative reviews for the business on the RimTim app.

Sharing with Your Friends
You have the option to share with your friends the services by providing their contact information. If you share with a friend to connect, RimTim will only use your friend’s contact information to process your request.

Information through Automatic Data Collection Technologies
RimTim may automatically collect certain information viz. your preferences, your activity on the services and your mobile status while you access the services, even if you use the services without registering or logging in.

Precise Location Information and How to Opt Out
When you use RimTim’s location-enabled Services from a mobile device, RimTim may collect information about your mobile device’s GPS location (including the latitude, longitude or altitude) and the time the location information is recorded to customize the Services with location-based information (for example, to inform you about businesses in your area). Some of these services require your personal data for the feature to work and RimTim may associate location data with your mobile ID. RimTim keeps this data only for providing services to you. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device, provided your device allows you to do this.

Statistical Information About Your Visit
RimTim uses your information in order to provide you with the services and in a manner consistent with the disclosures in this Privacy Policy. When you visit the App, RimTim may automatically collect statistics about your visit. This information does not identify you personally, but rather about a visit to the App. RimTim may monitor statistics such as how many people visit the App, the user’s IP address, which pages people visit, from which domains visitors come and which browsers people use. RimTim uses these statistics about your visit for aggregation purposes and to improve user experience in future product versions. These statistics are used to help RimTim improve the performance of its web & mobile products and services.

Sending you Responses and Updates
RimTim generally responds to any e-mail questions, requests for service information, and other inquiries that it receives. RimTim may also retain this correspondence to improve its services, and web and mobile site, and for other disclosed purposes. Frequently RimTim retains contact information so that it can send individuals updates or other important information about its services. Occasionally these updates or other important information may be sent out by third parties on RimTim’s behalf. Please be assured that any third party who contacts you in this capacity has executed a confidentiality agreement with RimTim that contains a provision ensuring the privacy and security of any transferred information and limits the third party’s use of the shared information to sending updates or providing services on RimTim’s behalf.

Changing or Deleting Your Personal Information
You may change, edit or remove your Personal Contact Information at any time. You may do this from your accounts page. Should you ever decide to delete your Services account, you may do so by clicking on the “delete account” link on your accounts page.

For Business/organizations:

Businesses and Locations
One of the key purposes of the services RimTim provides is to help users learn about businesses/organization and its location and reviews that are relevant to them. The services deal with location of the business/organizations. Hence in order to work, the services need to know your location. Whenever you open and use/interact with the App. on your mobile device , RimTim uses the location information from your mobile device or web to tailor the services to your current location (i.e., RimTim will show you a list of nearby locations). This information is NOT shared with others.

Video Call(RimTimLive)

As a provider of one-to-one video interaction and collaboration solutions, we understand the importance of privacy to the individuals and organizations that use this product, including (“Anonymous Callers”) who initiate calls.


The purpose of the Call is to visually connect Caller and Callee and allow them to interact. As such, Both sides have audio and video access to each other; Either side can choose to disable video or audio. Both sides have the ability to take each other’s photographs, and will eventually be able to record video. If the video is turned off, these actions are disabled. All communication that takes place during a Call is secure and RimTimLive does not collect and/ or monitor any personal information and/ or any information that may be used to identify any person that may be shared during a call between the Caller and Callee.

How does RimTim Protect your Information
RimTim has implemented appropriate electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. RimTim complies with generally accepted industry standard regulations regarding the collection, use, and retention of data. However, no method of transmission over the Internet or via mobile device, is 100% secure. Therefore, while RimTim strives to use commercially acceptable means to protect your information, RimTim cannot guarantee its absolute security and thereby usage in a manner that is inconsistent with this Privacy Policy.

RimTim assumes no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond RimTim’s control. You play an important role in keeping your information secure.

Children under thirteen (13) years of age
The services are not intended for users under thirteen(13) years of age. RimTim does not intentionally collect any personal data from children less than thirteen (13) years of age or market to or solicit information from anyone less than thirteen (13) years of age. As soon as RimTim is aware that that a person under thirteen (13) years of age is submitting personal data, RimTim will delete the account and any other related information.

Non-Disclosure of Information
RimTim ensures to take reasonable steps to accurately maintain and record the information that a user provides. It further ensures not to disclose the information to any third party. RimTim agrees to use the information only to perform its Services.

If we are Required to Disclose by Law
If RimTim is required by law to disclose certain information to local, state, federal, national or international government or law enforcement authorities, it will do so.

RimTim may use your email address to communicate with you about orders you have placed; accounts you maintain or inquiries you have made about RimTim’s Services. In addition, RimTim may send you email communications for customer satisfaction purposes or to inform you of special offers RimTim believes will be of interest to you based on your profile. These emails will contain an unsubscribe link, which will enable you to opt out of receiving future mailings at any time, should you choose to do so.

Amendment to the Privacy Policy
RimTim may amend this policy from time to time. Use of information RimTim collects now is subject to the Privacy Policy in effect at the time such information is used. The most current version of the RimTim Privacy Policy will govern RimTim’s collection, use, and disclosure of information about you. By continuing to access or use the Service after those changes become effective, you agree to the revised Privacy Policy.

RimTim will never sell your contact information. If you have legal questions about this policy, please email RimTim’s legal team at records@sc-ip.in or at info@rimtim.com.

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